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Intermediate Technical Help Desk (12-Month Contract) to provide first-level support for banking technology and applications 103783-1

Company

S.i. Systems

Location

Toronto, Ontario

Posted

July 17, 2026

Position Overview

Our financial services client is seeking a Intermediate Technical Help Desk (12-Month Contract) to provide first-level support for banking technology and applications

Join a technology and operations team delivering 24/7 enterprise support across multiple internal business lines within a major financial institution. This position focuses on resolving hardware, software, and access-related issues through phone, chat, and email channels. It offers the opportunity for contract extension or conversion to full-time employment based on performance and need.

Contract, Toronto, Hybrid, Working Hours: Remote unless needed to come into office. Required if equipment issues.

 12 months

Must Haves

  • Minimum 1 year in a help desk or technical support role providing end-user assistance
  • Experience with Microsoft Azure and related banking applications
  • Proficiency in ServiceNow for request and incident management
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