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Intern - IT Help desk

Company

Plasticos Castella SA

Location

bayan lepas, penang

Posted

June 05, 2026

Position Overview

  • Assist level support end user
  • Diagnose and resolve hardware, software and network issues
  • Install, configure and maintain computer system & applications
  • Manage IT service desk tickets timely and maintain accurate records
  • Escalate complex issues to higher level support members
  • Assis in set up and deployment of new software and hardware
  • Provide training and guidance to users on IT Best Practices
  • Collaborate with other IT members to improve service delivery

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