Responsibilities
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Create tickets based on customers needs and assign these tickets to the designated Retention Managers global wide Ensure that our customer accounts are updated with the correct information (Data integrity) Analyze and document different sources/platforms that customers contact us on (via web shop/Inside Sales, etc.) Answer written inquiries through our email system Learn and apply retention, customer service and sales techniques Collaborate and keep a close exchange with the Retention Managers Requirements
Enrolled student (all genders) in the fields of business administration, linguistics or any other related subject The inter...