Overview

Hey there and welcome to your new opportunity with us. Since you are the superhero our clients need, these here are your most important tasks.

Responsibilities

• Backoffice support: Develop and review documentation under the supervision of senior technical experts.
• Backoffice support: Perform hands-on tests in a workshop environment of the documentation.
• Backoffice support: Control the status of open tickets, understand the situation and search if the solution is included in any document. Propose wording and first draft.
• Backoffice support: Review training documentation, correct typos and provide fresh feedback to fill gaps to improve it and complete it.
• Backoffice support: Modify and update any technical document.
• Backoffice support: Review and check rework documentation. Help to improve or summarize.
• Backoffice support: Update the knowledge base.
• Technical support: Support remote...