To be considered for this internal opportunity you need to be an existing OfficeMax employee, have met the requirements for internal progression, and have worked in your original role for a full year.

Reporting to one of our Team Leads, you will be responsible for providing frontline phone-based support - resolving escalated customer enquiries, for specialist or complex issues.

To be successful in this role, you will be a natural problem solver with a calm communication style. You will enjoy engaging with customers and internal stakeholders over the phone and via email - answering various complex queries and providing support, using Salesforce.

Your Key Responsibilities Are

• Provide inbound customer service support, including escalated, specialist or complex issues resolution via email, phone and web chat
• Process internal orders, integrated orders, abandoned orders, standing orders, release back...