**Position Overview**


At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Internal Support Analyst] within PNC's Data Modeling and Analytics organization, you will be based in Pittsburgh, PA.

Monday - Friday: 10:45 am-7:15 pm EST in office 5 days a week
*Training will be for 6 weeks and training times will vary anywhere between 8am-7pm

CIH (Customer Information Hotline)

Daily tasks:

Performs research in MDM & Power 1 to determine correct maintenance is needed
Handles merges
Customer corrections: DOB, Name updates, tin/ssn, address, customer type
Move Accounts
Granting Access
Reports

Systems used:

Bl...