Key Responsibilities: Respond to customer inquiries through written communication channels. Maintain high accuracy and attention to detail while handling customer concerns. Work efficiently in a fast-paced environment with a problem-solving approach. Ensure customer satisfaction through professional and courteous interactions. Follow company guidelines and procedures to handle customer concerns effectively. Job Requirements Customer Support Associate Qualifications & Experience: Graduation is mandatory (within the last five years). Freshers are welcome to apply. Strong written and verbal communication skills in Hindi (mandatory) and basic English. Comfortable working in rotational shifts (no transport facility provided).