Position Overview
We are looking for a driven, customer-focused Internet Sales Manager to lead our online sales efforts and help deliver a premium buying experience worthy of the BMW brand. If you thrive in a fast-paced automotive environment, understand digital lead management, and know how to convert online inquiries into loyal customers, we want to hear from you.
Primary Duties and Responsibilities
- Respond promptly to all internet, phone, and digital inquiries
- Manage CRM lead processes and customer follow-up
- Set and confirm appointments for showroom visits and test drives
- Build relationships with customers through phone, email, text, and online platforms
- Work closely with sales consultants and management to maximize lead conversion
- Maintain high customer satisfaction and professionalism
- Monitor lead sources and performance metrics
- Ensure all online customers receive a luxury...