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In this internship, you will enhance your understanding of the role that Supply Chain plays in an international eCommerce environment, and you will develop your communication skills in a complex matrix organisation.
Your key activities will be:
KPI Reporting on a daily, weekly and monthly basis using our operational performance dashboards (Reporting, monitoring, analysing & improved suggestions)
Overseeing our order flow from A to Z (Payments, open orders, stock allocation, on-time-dispatch, returns) by being in close contact with the warehouses, IT teams and local supply chain representatives
Day-to-day escalation management of our Consumer care (Close contact with supervisors, identify and report risks when needed)
Here's what we're looking for: