Job Description
The IT ERP Analysts will support and analyze the Microsoft Dynamics 365 Business Central (BC) ERP environment for a multi-business organization operating across multiple U.S. time zones. These roles are part of a small, specialized ERP team with strong internal expertise and a willingness to train candidates who bring relevant ERP experience.
 Both analysts will onboard together and build foundational Business Central knowledge in parallel.
 
 Key Responsibilities
  • Support and troubleshoot the Microsoft Dynamics 365 Business Central (formerly NAV / Navision) ERP system
  • Act as front-line support for ERP issues, particularly for operations in Chihuahua
  • Work closely with business users (buyers, quality teams, operations) to:
   ○ Understand business needs
   ○ Translate requirements into system solutions
   ○ Document errors, fixes, and processes
  • Enter and track ERP issues via ticketing
  • Build and maintain a knowledge b...