Description

Customer Experience Management
Applies knowledge of Globe products, services, and related processes and policies in order to effectively support Customer Experience Ambassadors, Sales and Service Specialists, and Cashiers in fulfilling customer requests and resolving issues

Inventory Management
Safeguards and monitors the movement of store's total inventory to ensure availability of stocks for selling and maintaining zero variance

Customer Experience Management

Answers queries of customers (whether external or internal) about Globe products, promos, and/or processes

Updates the team on status of inventory items

Ensures sufficient inventory stock level to avoid stock out

Inventory Management

Physically counts manual accountable forms with signature

Counts available stocks, matches it with previous day's stock count sheet and report discrepancies, if any

Monitors aging stocks

Issues correc...