Position Overview
Team Member, IS JOB DESCRIPTION JOB TITLE Team Member – Investor Services Reports to Team Manager – Investor Services No of Direct reportees Nil Department Operations Position Grade Range Executive/ Assistant Manager (May vary based on experience) JOB PU JOB PURPOSE: JOB PURPOSE: · To manage customer interactions centrally received at the branches in coordination with the Registrars and various internal / External vendors JOB ROLE : · To manager customer interactions received by way of Calls, Walkins, Emails etc., as per the laid down SOP’s and within the regulatory framework · To manager investor /distributor relation at the branch level, create value for internal and external stakeholders. · Efficient and Error free transaction acceptance, ensuring no deviation in KYC acceptance and processing EDUCATIONAL QUALIFICATION & EXPERIENCE · Graduate/ Post Graduate with 2 -3 years of related experience. · NISM Certification is mandatory PERSONAL ATTRIBUTES · Good communication skills · Abili...