IP Translation and Filing Client Care Specialist

Sun IP is a global leader in patent translation, foreign filing, and annuity solutions, helping intellectual property professionals protect innovation worldwide. We are looking for a motivated, process-focused, IP-knowledgeable Client Care Specialist to join our Filings and Translations department — a collaborative team dedicated to delivering exceptional service to a sophisticated global clientele.

Success in this role demands genuine IP knowledge and a meticulous eye for detail. You will be working across a high volume of concurrent matters, each with its own instructions, deadlines, and data requirements — so the ability to prioritize accurately and act before things escalate is essential. You will take a proactive approach to every interaction: anticipating what a client needs, ensuring records are complete and correct, and entering data with the precision that IP demands. ...