IT Administrative Assistant

Job Brief
As our IT department continues to grow, we are seeking an organised and proactive individual to manage administrative responsibilities and contribute to the team's efficient operation. 
Responsibilities

• Document and prioritise IT issues submitted through the IT mailbox, assigning each request to the appropriate team member for investigation and resolution.


• Maintain audit files and documentation, ensuring all records are accurate, complete, and up to date.


• Organise and file all departmental documentation and correspondence in accordance with established procedures.


• Serve as the primary liaison between the IT department and third-party contractors, following up on logged issues and providing timely feedback to relevant stakeholders.


• Engage with department heads, branch managers and Online Sales customers to veri...