Key Responsibilities Microsoft 365 / Office 365 Administration Administer and manage the
Microsoft 365 tenant
, including: User account provisioning, modification, and deactivation
License assignment and usage monitoring
Security groups and distribution lists
Manage
Exchange Online
, shared mailboxes, email policies, and archiving
Support
Microsoft Teams, SharePoint Online, and OneDrive
access and permissions
Implement and maintain
security best practices
(MFA, Conditional Access, password policies)
Monitor Microsoft 365 service health and coordinate issue resolution
IT Infrastructure & End-User Support Provide day-to-day IT support for desktops, laptops, printers, scanners, and mobile devices
Install, configure, and maintain Windows and macOS systems
Manage onboarding and offboarding of employees (devices, accounts, access)
Support remote and regional office users
Coordinate with external IT vendors and service providers when re...