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Description
The successful candidate will be responsible for maintenance and administration of our internal network and will also assist with customer intake, data import/migration, and Tier 2/3 support. This is a hybrid position which requires approximately 40% onsite attendance in our Cincinnati office.
Division of duties will vary from week to week, but a mix of roughly 60% consulting / 40% IT administration is expected.
Job Responsibilities
Consulting
Analyze customer data needs and assist with migration of data from on-premises and cloud sources to BEC database formats
Act as primary technical contact for clients on assigned projects; assist with client Entra ID setup, Exchange configuration, Azure app registration, and similar technical objectives
Prepare and revise technical articles and documentation, such as installation guides and KB articles, as needed
Network administr...