Helpdesk Support: Act as the first point of contact for IT-related inquiries, providing timely assistance via phone, email, or ticketing system

Technical Support: Provide troubleshooting assistance for hardware, software, and network issues to ensure smooth store operations

System Maintenance: Perform regular updates, backups, and maintenance of computer systems and applications

Hardware & Software Setup: Install and configure new equipment, including POS systems, printers, and other retail-specific devices

Network Management: Monitor and maintain network connectivity to guarantee uninterrupted business processes

User Training: Offer guidance and training to staff for effective use of IT systems

Inventory Management: Track IT assets and maintain accurate documentation

Security: Impleme...