**Job Description:**

Job Role: IT Associate Field Services Technician

Department: IT Infrastructure & Operations
Reports To: IT Regional Field Services Manager

Summary
Provides second-level IT support for all employees at Envista, both locally and globally. This includes production areas, distribution areas, and HQ offices. Responsible for PC configuration, imaging, ongoing system updates, and maintenance. Handles LAN/WAN network troubleshooting and vendor coordination. Additionally, this role involves supporting various third-party applications such as Microsoft Dynamics, SAP, Oracle, among others.

**Must reside within a commutable distance to Mahwah, NJ. This is a fulltime onsite role.**

Essential Duties and Responsibilities
• Deliver professional support in-person, by phone, and in writing.
• Listen actively, use critical thinking, and prioritize requests.
• Maintain confidentiality and communicate updates clearly....