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The Information Technology Associate is a technology professional proficient in many facets of information technology without any specific specialty, who possesses general business knowledge and soft‑skills allowing him or her to be adaptable in a wide array of IT‑related work environments. The IT Associate is able to fulfill different supporting roles depending on specific technology needs, ranging from technology support and web page design to application training, data security, software testing, and project management. The IT Associate performs basic and recurring functions of IT departments within the organization and often serves as the front‑line worker for those departments. He or she has knowledge of commonly used concepts, practices, and procedures within the IT field and relies on instructions and pre‑established guidelines to perform the functions of the job.