Collect information from designated process owners and record all identified pain points.
Develop a gap analysis document to support the team in evaluating the most suitable transformation project that aligns with both the process owner's requirements and the firm's objectives.
Qualifications
Holds a Bachelor's degree in Computer Science, Information Technology, Engineering, or other related courses.
Possesses at least 3 years of relevant experience in the IT Business Analysis or a highly relevant field.
Skilled in facilitating, researching, modeling, and defining requirements.
Strong understanding of both business and technology.
Proficient in Microsoft Office applications.
Certified Business Analysis Professional (CBAP) is preferred.
Equipped with strong communication and problem-solving skills.
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