ROLE PURPOSE

Business Analysts are responsible for eliciting, analysing, and documenting business requirements for the PMP programme, ensuring solutions address operational needs and deliver measurable improvements.

PRINCIPAL ACCOUNTABILITIES

Engage with operational and enabling stakeholders to gather, analyse and clarify business requirements.
Translate business needs into clear, structured artefacts including process maps, user stories and functional specifications.
Ensure requirements are documented accurately, clearly and to agreed PMP standards.
Support testing and acceptance activities by validating delivered solutions against approved business requirements.
Assist with User Acceptance Testing (UAT), clarifying acceptance criteria and supporting issue resolution.
Maintain traceability between requirements, delivered solutions and expected benefits.
Support assurance and governance activity by ensuring documentation and evidence are audit‑rea...