This is a key standalone role within the business, responsible for ensuring IT systems, infrastructure and user support run smoothly across GSE sites. The successful candidate will act as the first point of escalation for IT issues, providing hands‑on support across hardware, software, networks, systems and users at all levels.

The role will cover day‑to‑day IT operations, first and second‑line support, system installation and configuration, cyber security compliance, vendor management, documentation, and support with wider IT projects.

The role is based at their site in West London, with travel to Gatwick expected as required

Key Responsibilities

• Provide first and second-line IT support across GSE sites.
• Maintain and troubleshoot IT infrastructure, including hardware, networks, servers and cloud systems.
• Install and configure computers, servers, printers and mobile devices.
• Ensure systems and devices remain co...