About the job IT Desktop Support Technician Duties and responsibilities Track and co-ordinate all IT service requests Follow-up and track incidents and control to ensure that incidents are resolved timeously General IT administration Basic Project administration PC maintenance PC updates and upkeep MS Office products Network, hardware & software monitoring and support for both local and remote sites. Desktop support on the company's internal IT systems Qualifications and experience Matric certificate Relevant IT Diploma or Certificate At least A+ and N+ as a minimum requirement Not less than 3-5 years experience in a similar position Experience in a Service orientated environment IT administration and Desktop Support experience Active Directory experience. Physical ability to do manual labour (install network cables, computers, printers, etc.) #J-18808-Ljbffr