We're looking for an IT / DevOps Support Engineer to join a shared operational function working across both our IT and DevOps teams. This hands‑on technical role focuses on second‑line support, infrastructure operations, monitoring, vulnerability remediation, and service improvement. The role is ideal for someone who enjoys troubleshooting and operational problem‑solving across a broad technical estate. As a bridge between traditional IT support and DevOps operations you will help improve service quality, operational maturity, and day‑to‑day reliability across the environment.

Responsibilities

• Managing and triaging operational support tickets.
• Investigating technical and infrastructure issues.
• Providing advanced desktop and endpoint support across Windows, Linux, and macOS.
• Supporting infrastructure administration and maintenance activities.
• Monitoring alerts and carrying out first‑line remediation.
• Support...