Description

Key Responsibilities • Assist with website analytics, reporting, and tracking to support business insights. • Document processes, updates, and troubleshooting steps to maintain clear operational records. • Provide training or guidance to internal users on tools, workflows, and best practices. • Monitor website performance, uptime, and functionality, addressing issues proactively. • Troubleshoot and resolve website errors reported by internal and external users. • Support content updates, page builds, and routine site maintenance in collaboration with IT and Business Units. • Coordinate with developers, designers, and IT teams to implement enhancements, patches, and new features. • Perform regular audits to ensure compliance with accessibility standards, brand guidelines, and security requirements. • Communicate complex web technologies, system behavior, and data insights in clear, understandable terms for non technical stakeholders and leadership. • Perform addition...