Your job
Own the full lifecycle (design, build, run) of CCaaS platform capabilitiesDevelop and maintain integrations between NICE CXone and internal systemsDesign and support voice and telephony integrations (SIP, call flows, routing)Drive innovation by identifying and implementing new use cases, integrations, and platform capabilitiesImplement and secure API integrations and gateway solutionsApply modern security patterns such as TLS, OAuth2, and SAML (IdP/SP)Ensure secure API exposure and web/API security controlsEmbed security, compliance, and audit requirements into all solutionsDrive monitoring, platform reliability, and incident resolution (P1/P2)Collaborate with vendors and internal teams to solve integration challengesWorking environment
You will join an international, multidisciplinary DevOps team within the Customer Interaction & Conv...