Overview A leading retail organisation is seeking a IT Executive to provide first-level technical support and ensure smooth day-to-day IT operations across corporate offices, retail stores, and warehouse locations. This role is ideal for a proactive individual with strong troubleshooting skills and a customer-focused mindset.
Responsibilities
- Provide Level 1 IT support for hardware, software, and end-user related issues.
- Support IT infrastructure monitoring, system maintenance, and troubleshooting activities.
- Manage user accounts, email creation, access rights, and IT hardware issuance.
- Handle incident resolution, service requests, and timely escalation of technical issues.
- Perform routine system monitoring, housekeeping, and vendor coordination.
- Support IT operations across HQ, offices, retail outlets, and warehouse locations when required.
- Maintain adhere...