Hong Ye Group Pte Ltd is a leading organization specializing in professional cleaning and facility management services in Singapore. With a strong commitment to excellence, innovation, and customer satisfaction, the company has established itself as a trusted partner for businesses across various industries. Hong Ye Group Pte Ltd values its employees and fosters a collaborative and growth-oriented work environment.

• Application & System Support (Primary Focus)
  • Act as the main point of contact for all in-house application issues and user support.
  • Troubleshoot, perform root cause analysis, and resolve system/application issues; escalates when required.
  • Monitor system performance and ensure applications run smoothly and reliably.
  • Manage and track support tickets, ensuring timely resolution based on SLAs.
  • Support application deployments, patches, and upgrades.
• ...