Description
We are seeking a hands-on IT Generalist to join a collaborative IT team. This is a great opportunity for someone who enjoys wearing multiple hats, with a primary focus on Salesforce administration while also providing day-to-day IT support across the organization.


Responsibilities


Salesforce Administration (Approximately 60%)

+ Administer, maintain, and troubleshoot the Salesforce platform.

+ Configure and enhance Salesforce by creating reports, dashboards, custom fields, workflows, automations, and other system enhancements.

+ Modify and maintain questionnaires, task sets, matter plans, merge documents, cross-object field mappings, and Flow automations.

+ Ensure data integrity through ongoing maintenance and cleanup.

+ Generate scheduled and ad hoc reports to support business needs.

+ Train new and existing users on Salesforce functionality and best practices.

+ Continuously id...