Objective: Providing technical support and assistance to end-users who are experiencing issues with their computer hardware, software, or other IT-related problems. Responsibilities: Responding to requests for technical assistance via phone, email, or in person. Troubleshooting and diagnosing hardware and software issues. Installing and configuring computer hardware and software. Maintaining and updating IT documentation and knowledge base. Providing guidance to end-users on computer systems and software applications. Supporting the day-to-day operations of the computer network. Managing daily backupsHelping in purchasing all needed devices. Requirements A bachelor's degree in computer science or any related field. 1 to 3 years experience. Ability to troubleshoot and resolve technical issues on time. Technical knowledge of computer hardware, software, and operating systems. Familiarity with the help desk. Knowledge of IT service management principles and practices. Windows & Linux admi...