Position Overview
IT Help Desk Support Engineer- Immediate Joiners Location: Bangalore, India (Onsite). Office Location- HSR Layout Employment Type: Full-Time Timings: Aligned to US time Zones .5:30 p.M- 2:30 a.M / 1:30 a.M- 10:30 a.M.(Rotational Shift) Work days: Monday - Saturday (Saturday's WFH). Flexible weekly off according to the shift We are looking for a proactive and technically strong IT Help Desk Support Engineer with Proficient English communication skills to join our IT support team. You should have hands-on experience in desktop support, networking, endpoint troubleshooting, IT infrastructure support, and network security. You will be responsible for supporting enterprise users, resolving hardware and network-related issues, managing Microsoft 365 and Google Workspace environments, and ensuring smooth day-to-day IT operations across both retail and corporate environments. Key Responsibilities Provide remote and onsite IT support via Microsoft Teams, email, calls, and ticketing systems. Tro...