Customer Service Representative – Technical Support

Davao City | Onsite

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.

Job Description

We are seeking Technical Support Representatives to assist customers with technical issues, provide troubleshooting assistance, and deliver clear solutions to ensure a smooth customer experience.

Responsibilities

• Respond to customer inquiries via phone, chat, or email
• Troubleshoot internet, software, or account-related technical concerns
• Guide customers through step-by-step solu...