Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionise global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Role Overview

We are looking for a dedicated IT Helpdesk Technician to join our team. The ideal candidate will provide technical support and assistance to onsite and remote users experiencing hardware, software, and network issues. This role is vital for maintaining the efficiency of our IT systems and ensuring seamless operation across the organization.

Responsibilities

• Technical Support:
• Respond to incoming support requests via phone, email, or helpdesk software.
• Diagnose and troubleshoot hardwa...