We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment.

🔎 Job Conditions

• 📍 Location / Modality: 100% On-site – Bogotá (Conecta 80).
• 📄 Contract Type: Permanent / Indefinite term contract.
• 💰 Salary: $2,850,000 COP base salary + up to $200,000 COP in performance-based commissions.
• 🎓 Training: 2 fully paid days.

🕒 Schedule / Shifts:

• Full-time availability from Monday to Sunday.
• Morning window shifts (finishing at 5:30 PM max).
• 2 days off per week (rotating/not fixed).

🚀 Main Functions

• Provide tier-1 IT technical support.
• Troubleshoot and resolve basic hardware ...