Roles and Responsibilities
Lead end-to-end solution delivery projects for IT Infrastructure and OperationsCollaborate with different business units and stakeholders across various levels in the Company to deliver project objectivesManage post Go-live hyper care and ensure seamless transition to operations with focus on knowledge transfer and sufficient documentationCommunicate with key stakeholders and provide consolidated reporting of project status, risks and issuesMaintain continuous improvement of ITSM processesCollaborate with cybersecurity teams to perform emergency patching in a timely mannerContribute to the development of the workplace technology, technical methodologies, best practices, policies, procedures and associated documentationsDevelop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise...