Position Overview
Lead IT infrastructure and security management as a trusted advisor. Establish operational excellence and ensure reliability across IT services while providing advanced application support in a hybrid environment.
This advisory role focuses on maintaining high-quality IT operations. You will manage multi-tiered support, oversee service compliance, and lead project initiatives from mergers to system integrations. Your leadership will be crucial in fostering a high-performing team and ensuring robust security measures.
Key Responsibilities:
β’ Provide advanced support for IT systems and applications
β’ Refine operational processes for improved efficiency
β’ Ensure adherence to service level agreements
β’ Lead IT project initiatives and compliance efforts
β’ Mentor team members for effective service delivery
Requirements:
β’ 5+ years of experience in IT with security expertise
β’ Strong skills in Google Workspace an...