Assists in mapping and documenting existing business processes and workflows to identify inefficiencies and opportunities for improvement or automation.
Participates in meetings and workshops with stakeholders to gather, document, and validate business and system requirements.
Data Analysis and Reporting
Supports the design, configuration, and implementation of simple automation solutions using tools like Automation Anywhere, Catalytic, and/or Outsystems, often involving testing and monitoring performance.
Participates in testing activities, including creating test cases and conducting User Acceptance Testing (UAT), to ensure new solutions meet specified requirements.
Help prepares reports, presentations, and training materials for stakeholders and end-users to communicate findings, recommendations, and system changes.
Provides general project management support, such as tracking project timelines, managin...
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