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MAIN PURPOSE OF ROLE
Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.
MAIN RESPONSIBILITIES
Assist in gathering and documenting business needs, user requirements, and process flows
Support analysis of current vs future-state business processes
Help maintain requirements documentation, meeting notes, and basic business cases
Participate in workshops, stakeholder meetings, and system walkthroughs
Support It projects by tracking timelines, deliverables, and action items
Assist with documentation related to IT policies, compliance, and quality standards.
Follow established IT standards, methodologies, and change management processes
Identify opportunities for process improvement and efficiency....