Core Responsibilities

• Design, implement, and manage workflow automations to improve operational efficiency and reduce manual processes.
• Analyze, document, and optimize business processes while developing and executing technology roadmaps aligned with business objectives.
• Maximize ERP system utilization, manage external technology vendors, evaluate solutions, and ensure successful project delivery.
• Demonstrate strong expertise in Microsoft 365, SharePoint, Teams, OneDrive, Power Platform, and other cloud‑based collaboration and productivity solutions.
• Maintain sound knowledge of servers, networks, firewalls, endpoint security, access controls, UAE PDPL requirements, IT governance, and regulatory compliance frameworks.
• Align technology initiatives with business goals, assess risks, identify opportunities, and deliver practical technology solutions.
• Work independently and collaborate effectively with senior manageme...