Description We are looking for an experienced IT leader to guide technology operations and long-term strategy for a multi-site organization in Jacksonville, Florida. This role will oversee infrastructure, end-user support, and core cloud platforms while building a high-performing team that keeps systems secure, stable, and efficient. The position also partners with business leaders to align technology investments with operational goals and continuous improvement efforts.

Responsibilities:
• Lead, coach, and develop IT support staff to maintain responsive service and strong technical performance across the organization.
• Direct daily operations for Microsoft 365 and Azure environments, ensuring availability, performance, and effective user support.
• Oversee network services and connectivity, including firewall administration and enterprise infrastructure reliability.
• Plan, implement, and maintain technology solutions that strengthen business processes and improv...