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IT Network Engineer

Company

CallTek

Location

Cebu City, Central Visayas

Posted

June 04, 2026

Position Overview

  • Perform installation, configuration, and maintenance of network equipment.
  • Carry out network design and implementation.
  • Monitor network performance.
  • Do maintenance and updates/upgrades on network equipment.
  • Troubleshoot Network Infrastructure issues.
  • Provide technical support to end users, resolving hardware and software issues efficiently.
  • Diagnose problems, implement solutions, and escalate as necessary.
  • Maintain documentation of common problems and solutions.
  • Maintain service level agreements (SLA).
  • Handle routine system maintenance (network/software/PBX)
  • Participate in backup testing, business continuity, and recovery drills.
  • Monitor, analyze, and diagnose various network equipment through monitoring and management tools.
  • Log ticket issues and document relevant information to come up with a resolution.
  • Work with Security and Compliance to ensure IT infra...

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