The Opportunity

This is a newly created role serving as the primary IT resource for our Ontario operations. You will own day-to-day end-user support, device management, and network infrastructure across our KW office, Palmerston manufacturing plant, and Experience Showroom — working alongside our Calgary-based IT Administrator, with an external partner providing escalation and after-hours coverage.

This is not a pure help desk role. You will be hands-on with network infrastructure, endpoint management, M365 administration, and security tooling. You will also inherit and improve our ticketing and asset management practices, and play a key role in shaping how IT is delivered at Trusscore for the next several years.

Location

Kitchener Communitech Headquarters; Kitchener Experience Showroom; Palmerston Plant; 1-2 days remote work from home/week.

Network infrastructure

• Own day-to-day administration of firewalls, switches, VLA...