The IT Officer is responsible for maintaining and supporting the organisation's IT infrastructure across multiple sites. This role serves as the primary point of contact for IT-related matters, ensuring reliable hardware, network connectivity, Microsoft 365 administration, cybersecurity compliance, and end-user support. The incumbent will also manage third-party IT service providers, technology assets, and IT governance initiatives.

Key Responsibilities

IT Infrastructure & Asset Management

• Procure, maintain, and manage IT hardware and peripherals.
• Maintain an accurate IT asset register.
• Coordinate hardware upgrades, replacements, and disposals.
• Manage supplier relationships and obtain quotations for IT purchases.

Network & Systems Administration

• Monitor and troubleshoot network connectivity issues.
• Manage routers, switches, wireless infrastructure, and servers.