Overview
We are seeking a motivated and service-oriented IT Officer to join our Technology team. The successful candidate will be responsible for providing technical support to end-users, administering IT systems, and maintaining smooth day-to-day operations of the organization's IT infrastructure.
Candidates with hands-on experience in Mobile Device Management (Intune), Microsoft 365 Security and Compliance, or AWS infrastructure administration and support will have opportunities to take on additional responsibilities and be considered for the Senior IT Officer position.
Key Responsibilities 1. IT Support Install, configure, upgrade, and troubleshoot Windows operating systems, Microsoft Office Suite, and other authorized applications. Provide hardware support for desktops, laptops, printers, and peripheral devices. Perform preventive maintenance and system recovery (user data, profiles, and applications). Collaborate with vendors or external support teams to resolve desktop a...