Join the technology-driven team at Arvato as an IT Onsite Support Technician, where you’ll be the first point of contact for onsite technical assistance. In this role, you’ll troubleshoot hardware, software, and network issues while maintaining optimal workstation and LAN performance. We’re looking for a detail-oriented problem solver who enjoys helping others and ensuring smooth daily operations. If you thrive in a fast-paced environment and take pride in resolving technical challenges, we’d love to have you on our team.
YOUR TASKS
* Provide technical support to users by serving as the first point of on-site contact for internal customers seeking technical assistance.
* Responsible for researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
* Provides answers to customers by identifying problems, researching answers, and guiding them through corrective steps.
* Candidate will assist our customers via phone, ema...