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IT Operation Engineer

Company

Lenovo

Location

petaling jaya, selangor

Posted

June 18, 2026

Position Overview

Description and Requirements

Core Operations & Maintenance

  • Responsible for the operation and maintenance of Marketing & Sales readiness applications (Cost, Pricing, Account Service, etc.).
  • Perform troubleshooting, rapid diagnosis, and resolution of user issues/incidents within SLA.
  • Respond to and resolve user inquiries and service requests promptly.
  • Monitor system health proactively to ensure stability and availability.

Technical Leadership & Process Optimization

  • Act as the technical lead for assigned applications, with deep understanding of business processes and system architecture.
  • Analyze complex single-system and cross-functional issues, providing effective solutions.
  • Coach and mentor associate team members to deliver high-quality IT operational services.
  • Collaborate with upstream and downstream IT engineers to resolve cross-system issues and propose data flo...

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