Job Description
The On-Site IT Operations Engineer is responsible for providing technical support and assistance to the end-user’s community in both IT (Information Technology) and limited OT (Operational Technology) environment. This role requires a strong understanding of IT, and a basic knowledge of OT systems, hardware, and software used in a manufacturing environment. The Technical Services Engineer ensures the smooth operation of IT and OT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT/OT systems for multiple Sites across Cornerstone Building Brands.

Provide Level II technical support to end-users for both IT and OT systems, including diagnosing and resolving hardware, software, and network-related issues.

Conduct user training sessions on IT and OT systems, applications, and tools used in the manufacturing environment.

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