Roles & Responsibilities

We're looking for an IT Operations Manager to oversee .NET-based projects and manage offshore teams, ensuring operational excellence, compliance, and smooth project execution.

What You'll Do

• Lead day-to-day operations of .NET development and support projects
• Manage and coordinate offshore delivery teams for quality and timely outcomes
• Implement and maintain ITIL-based processes (Incident, Problem, Change, Release)
• Drive governance, documentation, and process compliance
• Prepare management reports, dashboards, and presentations
• Identify opportunities for efficiency and automation across delivery workflows

What You'll Bring

• 5+ years of IT Operations or Delivery Management experience
• Strong understanding of ITIL, governance, and documentation standards
• Hands‑on experience managing .NET projects and offshore delivery models