<p style="text-align: justify;"><b>Position Description:</b></p> <p style="text-align: justify;">* Performs IT operations and maintenance activities according to approved procedures, guidelines and standards.</p> <p style="text-align: justify;">* Supports customization and facilitates IT operations and maintenance processes.</p> <p style="text-align: justify;">* Implements programs and procedures for safeguarding data/information security and safety.</p> <p style="text-align: justify;">* Executes and/or organizes relevant testings.* Designs and documents existing and changed IT operational processes.</p> <p style="text-align: justify;">* Develops necessary service levels in order to fulfill business requirements.</p> <p style="text-align: justify;">* Performs 2nd-level user help desk activities, individual coaching and trainings...