As an
IT Operations Engineer, you will ensure the stability, reliability, security, and end-to-end operational continuity of Shell Energy Asia's Gas and Power digital landscape. You will provide day-to-day operational support for business-critical applications, platforms, integrations, and supporting infrastructure that enable trading, scheduling, nominations, settlements and operational workflows, ensuring services meet agreed SLAs and are operated in line with Shell governance and controls. The role supports portfolio and product growth in line with Shell's Powering Progress strategy. Key Accountabilities Own end-to-end operational support for Gas and Power applications and platforms, ensuring resilient service delivery, SLA compliance, and 24x7 support for critical services. Support and deliver change releases, upgrades, and cutovers, ensuring operational readiness, risk control, and continuity of critical business services. Strengthen the control environment across supported ser...